VP Projects Master List Handling. To update MCC respective project master list and E-CRM upon property handover. Also, to prepare Weekly Project VP update.
To assist with Project VP from Pre-VP Preparation (VP Scheduling and Appointment, key arrangements, documentations), VP Execution (key handover and briefing) and Post VP (owner's feedback).
To monitor and follow up on all defect complaints of projects assigned in confirming rectification work is completed in accordance as per trade standard and all timeline is met. To dispute and report unsatisfactory work completion by contractor.
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Plans and manages implementation of processes and procedures, tools and techniques for monitoring and managing the performance of automated systems and services, in respect of their contribution to business performance and benefits to the business, where the measure of success depends on achieving clearly stated business/financial goals and performance targets. Gives operational and maintenance acceptance for new and changed systems and services.
On the basis of both experience and foresight, sets up and maintains a risk management program. In the event of a crisis, minimizes its effect and manages resolution so as to bring the situation to a satisfactory conclusion.
Contributes to policy making including strategic planning, hardware and software procurement, staff development and rewards, choice of methods and standards and the marketing and selling of services and products. Sets targets, and ensures that service performance is monitored and maintained as defined within the agreed service level agreements, service level parameters or contracts. Ensures that detailed metrics and records are kept and that appropriate action is initiated to maintain service levels. Identifies and implements new service performance metrics.
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