Handle and ensure all the branch processes and backroom processes covering premium collections, claim, policy servicing, surrender and new business processes are up to service standards;
Ensure all transactions are compliance with Standard Operation Procedure and Guides;
Ensures collection of documents, transmittal to HO, and follow ups with intermediaries, customers and business partners to fulfill outstanding requirements in order to increase business captured, completion of policy services or claims settlement.
...
Testing & Quality Control: Perform operational dock trials, check vibration levels, and conduct leak and pressure tests before sea trials.
Education/Certification: Vocational certification or apprenticeship in marine engineering, shipfitting, or mechanical fitting.
Tool Proficiency: Ability to work with precision measuring tools (micrometers, dial indicators) and heavy-duty hand/power tools. Experience with hydraulic bolting, oxy-acetylene torches, and crane/rigging operations is a major plus.
...