Develop and execute strategies for the Group’s overseas digital business, ensuring alignment between product development, market opportunities, and business objectives.
Coordinate cross-functional teams and stakeholders to drive successful delivery and implementation of overseas digitalisation projects.
Minimum 8 years of relevant experience in digitalisation, technology, business development, or a related field, with management or leadership experience .
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Build competency center and subject matter expertise that business stakeholders can depend on for various business applications and domains. Work closely with business stakeholders on business requirements and IT colleagues to identify and implement IT solutions.
Manage team of engineers for inhouse and/or offshore, and/or outsourced implementation vendors, and product vendors. Provide technical guidance to technology teams. Oversee and drive end-to-end program implementation for various functional domains.
Jointly responsible for the stability and resilience of the business applications together with IT Operations.
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Deploy co-pilot within Operations analytics to trigger intelligence and build forecasting model for workload planning and potential issues areas
Act as the trusted AI advisor for AI use cases that can be scaled and support Operations transformation initiatives, providing guidance on where AI adds material value and advising senior leaders on investment and design decisions
Define and maintain the Operations AI rulebook, including decision boundaries, human-in-the-loop requirements, and consistency of AI behaviour across journeys. Ensure Operations differentiates through decision quality and orchestration, not tool proliferation.
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