Support ad-hoc information requests and analyses from senior management, business units, and external stakeholders such as regulators, auditors, and rating agencies
Assist in the preparation and implementation of new Pillar 3 Market Disclosure requirements, ensuring regulatory compliance and timely delivery
Continuously improve existing risk reporting processes to enhance efficiency, robustness, data quality, and control frameworks
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Support the timely and accurate completion of business processes and procedures according to Service Level Agreement (SLA) requirements.
To ensure quick action/resolution in managing both internal and external customers’ queries, feedback, and complaints.
To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.
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Work with BU to define, review and enhance Target Market and Risk Acceptance Criteria.
Perform targeted portfolio reviews in response to events/developments that may have an adverse impact on overall credit quality and to formulate action plans to minimize/manage risks identified.
Together with business heads, to be actively involved in formulating business and risk strategies, to improve credit lending & approval process and provide coaching/guidance whenever required to the other business and risk credit officers.
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Proactively cross sell all other products within the Bank including various types of commercial banking facilities, bancassurance, workplace accounts, premier banking, etc.
To work closely with internal stakeholders including Transaction Banking, Treasury, Product and Operations Teams to ensure the portfolio meets planned revenue and volume projections.
To assess and manage the potential risks by performing customer due diligence in compliance with all statutory and regulatory requirements as well as the Bank’s internal procedure manuals.
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