Ensure productivity targets—including efficiency, accuracy, defect management, and processing turnaround times—are met within the area of responsibility.
Verify transactions processed by Associates and authorize those within delegated authority; review and approve customer Fund Services orders against the Fund Services system.
Establish and maintain strong working relationships with counterparts in Spoke countries, Chennai Counterparty, Group offices, and within the Company to ensure open, prompt, and professional communication of issues, needs, and queries.
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Ensure productivity targets—including efficiency, accuracy, defect management, and processing turnaround times—are met within the area of responsibility.
Verify transactions processed by Associates and authorize those within delegated authority; review and approve customer Fund Services orders against the Fund Services system.
Establish and maintain strong working relationships with counterparts in Spoke countries, Chennai Counterparty, Group offices, and within the Company to ensure open, prompt, and professional communication of issues, needs, and queries.
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Ensure productivity targets—including efficiency, accuracy, defect management, and processing turnaround times—are met within the area of responsibility.
Lead and drive the team through transformation initiatives, fostering innovative ideas and new working methods to enhance operational efficiency and improve the client experience.
Ensure all department staff are equipped with the necessary knowledge, skills, and tools to perform their roles effectively, efficiently, and accurately.
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Create and deliver high quality visual and multimedia assets including icons, illustrations, motion elements, and executive-level corporate videos, working with external agencies where required to deliver creative production of client materials and leadership communications.
Own end‑to‑end video and visual production quality and workflows, managing agencies, assets, and delivery to ensure brand consistency, compliance, and efficient execution across all multimedia content.
Partner with the Content and Creative Lead and Proposal Managers to review and uplift drafts – improving narrative flow, readability and visual hierarchy while reducing rework through clear design direction.
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Ensure that all staff of the department continues to be equipped and developed with the necessary knowledge, skills and tools to achieve the required level of competency to facilitate them to perform their roles and responsibilities effectively, efficiently and accurately
Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering & Suspicious Transaction Guidelines for Securities Services Management, Suspicious Money Laundering Transaction Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money Laundering Transactions