200+ Managed It Services Jobs in Federal Territory - June 2026 - High Salaries
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"managed it services"
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Job "managed it services"
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Undisclosed
KL City
- Selects and monitors performance of outsource service providers.
- Serves as the principal Real Estate Services (RES) contact for all levels of the Company.
- Provides overall RES support to deployed facilities within geographic area as required. ...
Posted
3 days ago
Undisclosed
KL City
- Coordinate and guide SOC analysts in detecting, analyzing, and responding to security incidents
- Establish and maintain SOC processes, workflows, and escalation procedures
- Ensure timely identification, investigation, and resolution of security threats ...
Posted
23 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Assist in preparing proposals, quotations, and service presentations.
- Coordinate with technical and service teams to align solutions with client needs.
- Support ongoing client engagement to ensure satisfaction and service continuity. ...
Posted
11 days ago
Undisclosed
KL City
- Responsible for metric reporting, including Key Performance Indicators and Service Level Agreements, using data and analytics to drive continuous improvement and evidence-based decision-making, to support Human Resources.
- Manages services delivered to the corresponding organization, ensuring consistent, compliant and customer-centric outcomes across digital and manual service channels.
- Plans, implements and/or administers a wide range of Human Resources Services related policies, procedures and programs to support the business and internal clients in various Human Resources matters, with strong emphasis on digital workflows, straight-through processing and reduced manual intervention. ...
Posted
19 days ago
Undisclosed
KL City
- Excellent organizational and multitasking abilities with attention to detail
- Ability to adapt to a hybrid work environment and manage time effectively
- Prior experience in event management or related field preferred ...
Posted
10 days ago
Undisclosed
KL City
- Ensure productivity targets—including efficiency, accuracy, defect management, and processing turnaround times—are met within the area of responsibility.
- Verify transactions processed by Associates and authorize those within delegated authority; review and approve customer Fund Services orders against the Fund Services system.
- Establish and maintain strong working relationships with counterparts in Spoke countries, Chennai Counterparty, Group offices, and within the Company to ensure open, prompt, and professional communication of issues, needs, and queries. ...
Posted
a day ago
Undisclosed
KL City
- Ensure productivity targets—including efficiency, accuracy, defect management, and processing turnaround times—are met within the area of responsibility.
- Verify transactions processed by Associates and authorize those within delegated authority; review and approve customer Fund Services orders against the Fund Services system.
- Establish and maintain strong working relationships with counterparts in Spoke countries, Chennai Counterparty, Group offices, and within the Company to ensure open, prompt, and professional communication of issues, needs, and queries. ...
Posted
19 hours ago
Undisclosed
KL City
- To ensure that event orders and other important documentation are prepared in a meticulous detail and presented in the most professional manner
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established Mandarin Oriental policies to achieve the overall objectives of the position
- Degree or Diploma in Hospitality Management ...
Posted
6 days ago
Undisclosed
KL City
- Use MI and feedback (including NPS, customer comments and complaints data) to identify trends, recognise successes, and coach for performance improvement.
- Strengthen complaint management by owning end-to-end logging, investigation, and resolution, and escalating product or system issues appropriately.
- Build strong relationships with stakeholders (e.g. RMs, KYC Ops, Transformation, Compliance, Risk, IT etc.), providing expertise and prompt issue resolution. ...
Posted
6 days ago
Undisclosed
KL City
- Use MI and feedback (including NPS, customer comments and complaints data) to identify trends, recognise successes, and coach for performance improvement.
- Strengthen complaint management by owning end-to-end logging, investigation, and resolution, and escalating product or system issues appropriately.
- Build strong relationships with stakeholders (e.g. RMs, KYC Ops, Transformation, Compliance, Risk, IT etc.), providing expertise and prompt issue resolution. ...
Posted
7 days ago
Undisclosed
KL City
- Handle complex or sensitive escalations, provide decisions and guidance, approve recommendations for complex cases, and escalate to the Section Head when required.
- Partner closely with internal stakeholders, including Finance, Bancassurance, New Business and external partners e.g. OCBC to ensure coordinated operations and a seamless customer experience.
- Provide leadership and coaching to junior team members and Assistant Managers. Oversee workflow quality and build team capability to ensure delivery of accurate, timely, and customer‑centric outcomes. ...
Posted
10 days ago
Undisclosed
KL City
- Handle complex or sensitive escalations, provide decisions and guidance, approve recommendations for complex cases, and escalate to the Section Head when required.
- Partner closely with internal stakeholders, including Finance, Bancassurance, New Business and external partners e.g. OCBC to ensure coordinated operations and a seamless customer experience.
- Provide leadership and coaching to junior team members and Assistant Managers. Oversee workflow quality and build team capability to ensure delivery of accurate, timely, and customer‑centric outcomes. ...
Posted
10 days ago
Undisclosed
KL City
- Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service
- Communicating complex tax issues to non-tax professionals and clients
- Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge ...
Posted
14 days ago
INFINITY8 Corporate Services Sdn Bhd
MYR7,000 - MYR9,000 Per Month
KL City
- Recruitment support
- HR consultancy
- Workforce solutions ...
Posted
11 days ago
Undisclosed
KL City
- Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service
- Communicating complex tax issues to non-tax professionals and clients
- Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge ...
Posted
14 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Provide leadership, motivation, and support to the team to enhance performance and productivity.
- Conduct regular training sessions to keep the team updated on product knowledge and customer service best practices.
- Handle escalated customer inquiries, complaints, and feedback to ensure swift and ...
Posted
11 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Provide leadership, motivation, and support to the team to enhance performance and productivity.
- Conduct regular training sessions to keep the team updated on product knowledge and customer service best practices.
- Handle escalated customer inquiries, complaints, and feedback to ensure swift and ...
Posted
11 days ago
Undisclosed
KL City
- Build and maintain strong relationships with developers, architects, consultants, and corporate clients.
- Lead client meetings, presentations, and negotiations to secure new contracts.
- Ensure high levels of client satisfaction and repeat business. ...
Posted
12 days ago
Undisclosed
KL City
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations. ...
Posted
19 days ago
Undisclosed
KL City
- Assisting clients to deal with the relevant authorities on any tax issues they may face including tax audit, seeking for tax rulings, tax appeals and technical confirmations.
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others ...
Posted
14 days ago
Undisclosed
KL City
- Assisting clients to deal with the relevant authorities on any tax issues they may face including tax audit, seeking for tax rulings, tax appeals and technical confirmations.
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others ...
Posted
14 days ago
Undisclosed
KL City
- Assure timely resolution of customer issues and customer satisfaction for assigned contracts
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
- Function as liaison between internal organizations and customers for assigned contracts ...
Posted
14 days ago
Undisclosed
KL City
- Assure timely resolution of customer issues and customer satisfaction for assigned contracts
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
- Function as liaison between internal organizations and customers for assigned contracts ...
Posted
14 days ago
Undisclosed
KL City
- Upselling to existing customers.
- Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
- a fun, challenging and rewarding career. ...
Posted
16 days ago
Undisclosed
KL City
- To ensure that event orders and other important documentation are prepared in a meticulous detail and presented in the most professional manner
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established Mandarin Oriental policies to achieve the overall objectives of the position
- Degree or Diploma in Hospitality Management ...
Posted
6 days ago
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
18 hours ago
Undisclosed
KL City
- Run program-level escalation paths and decisioning forums; ensure swift closure of cross-stream issues and bottlenecks.
- Establish and run the program governance cadence (daily ops, weekly service review, monthly exec steering inputs).
- Own consolidated reporting: SLA dashboards, RAID logs, service health, and executive summaries. ...
Posted
7 days ago
Undisclosed
KL City
- Sales Activities: Work with the Sales & Tendering teams to prepare sales proposals, presentations, and quotes.
- Sales Reporting: Maintain accurate records of sales activities and client interactions.
- Team Collaboration: Participate in sales team meetings, training programs, and collaborative projects. ...
Posted
10 days ago
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