We are seeking a highly skilled, customer-centric Senior Customer Success Engineer (CSE)specializing in enterprise Next-Generation Firewall (NGFW) environments. In this role, you willact as the principal technical advisor and hands-on deployment specialist ensuring ourenterprise customers maximize the value, adoption, and security posture of their entire NGFWinfrastructure.
Develop process maps, workflow diagrams, data flows, and solution blueprints using BPMN, value stream mapping, swim-lane diagrams, or similar methodologies.
Design, develop, and implement Manufacturing Execution System (MES) solutions tailored to optimize production processes, streamline workflows, and enhance overall manufacturing productivity.
Establish and validate shrinkage allowances using compound information, prior production evidence and trial measurements. Record the conditions supporting each allowance.
Work closely with the SPEED architect, quantitative researchers, and the business to provide high ROI solutions that are aligned with both the business and the platform strategy.