Tier-3 Operations & Escalations: Serve as the senior escalation point for unresolved network incidents from L1/L2 teams, performing root cause analysis (RCA) and driving long-term remediations.
The Data Engineer is responsible for the data infrastructure that carries digital health technology (DHT) and wearable sensor data from collection through to analysis-ready datasets, as well as trial-level digital device data strategy including acquisition, storage, retrieval, interchange, delivery and representation.