Palletized shipments Collection Coordination: Follow up with pallet shipments requests and send daily email pre-alerts on pallet shipments exports.
Missed Pickups: Follow up on missed PU cases, supporting the Customer Experience coordinator (CEC).
Support Tasks: Assist the CEC coordinator with package location, delivery, supplies requests. Provide support for Driver Follow up, Delivery Change Request, and undelivered packages follow-ups via email or phone.
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Verify accuracy of airline billing and ensure timely resolution of discrepancies.
Serve as a subject matter expert in airfreight operations, providing advisory support and contributing to business tenders, including those related to customs and trade compliance.
Implement corrective actions as directed by management in response to audit findings and operational gaps.
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Verify accuracy of airline billing and ensure timely resolution of discrepancies.
Serve as a subject matter expert in airfreight operations, providing advisory support and contributing to business tenders, including those related to customs and trade compliance.
Implement corrective actions as directed by management in response to audit findings and operational gaps.
...