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200+ L1 Support Jobs - September 2026 - High Salaries
Showing 274 jobs results for
"l1 support"
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Manage Alert
Undisclosed
Singapore
- Coordinate with technical teams to ensure timely issue resolution.
- Communicate with end users on issue status and resolution timelines.
- Maintain support documentation, runbooks and knowledge base articles. ...
Posted
2 days ago
Undisclosed
Singapore
- Respond to outages and service degradation and provide timely updates.
- Maintain accurate ticket records, daily reports and shift handovers. · Follow SOPs, security controls and site-access requirements.
- Support trend analysis, automation and service improvements. ...
Posted
4 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
3 days ago
SGD7,000 - SGD7,000 Per Month
Singapore
- We are seeking a motivated OpenShift Engineer (L1 Support) with 2–3 years of hands-on experience in OpenShift and container platforms. The role involves providing first-level support, monitoring, and operational maintenance of OpenShift environments, while continuously learning and supporting additional platforms integrated with OpenShift.
- ________________________________________
- Key Responsibilities ...
Posted
4 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
8 days ago
Undisclosed
Singapore
- Able to create and maintain relevant knowledge repository on systems, processes, and queries.
Posted
20 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
16 days ago
Undisclosed
Singapore
- Coordinate with technical teams to ensure timely issue resolution.
- Communicate with end users on issue status and resolution timelines.
- Maintain support documentation, runbooks and knowledge base articles. ...
Posted
17 days ago
Undisclosed
Singapore
- Coordinate with technical teams to ensure timely issue resolution.
- Communicate with end users on issue status and resolution timelines.
- Maintain support documentation, runbooks and knowledge base articles. ...
Posted
17 days ago
SGD7,000 - SGD8,000 Per Month
Changi
- User access management
- Pod/application restarts
- Log analysis and basic issue diagnosis ...
Posted
18 days ago
Undisclosed
Singapore
- Coordinate with L2 and technical teams to ensure smooth handover and follow-through on escalated issues
- Communicate clearly with end users on issue status, resolution timelines, and workarounds
- Maintain support documentation, runbooks, and knowledge base articles ...
Posted
24 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Coordinate with L2 and technical teams to ensure smooth handover and follow-through on escalated issues
- Communicate clearly with end users on issue status, resolution timelines, and workarounds
- Maintain support documentation, runbooks, and knowledge base articles ...
Posted
24 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Support of replacement and upgrade for computer & server equipment.
- Monitoring and maintenance of the System (hardware and software)
- Respond to all incident / service calls to troubleshoot and resolve incidents including basic repairs or parts replacements ...
Posted
16 days ago
Undisclosed
Singapore
- Work closely with 2nd line support on any customer cases should higher technical assistance be required.
- Partner with AI to help identify and share solutions to the support team on potential issues, smarter ways of working and how we can provide the best service to our customers.
- Be working in a fast paced busy environment dealing with queries of all levels of difficulty – no two weeks, days or hours will look the same. ...
Posted
25 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
24 days ago
Undisclosed
Singapore
- Key Responsibilities:Monitor and manage support mailboxes and user requests.Log, track and manage support tickets to ensure SLA compliance.Triage incidents and escalate complex issues to the L2/AMS team.Coordinate with technical teams to ensure timely issue resolution.Communicate with end users on issue status and resolution timelines.Maintain support documentation, runbooks and knowledge base articles.Support recurring governance and compliance activities.Preferred Skills & Experience:IT Helpdesk / Application Support / L1 or L2 Operations experience.Familiarity with one or more of the following platforms:Salesforce CRM / Marketing CloudWorkatoUiPathWorkday (Cumulus)TableauSlackExperience with ITSM tools such as ServiceNow, Jira or equivalent.Good communication and stakeholder management skills
- Keen to join a dynamic team? Apply now and take your career forward!
Posted
18 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
Singapore
- Key Responsibilities:Monitor and manage support mailboxes and user requests.Log, track and manage support tickets to ensure SLA compliance.Triage incidents and escalate complex issues to the L2/AMS team.Coordinate with technical teams to ensure timely issue resolution.Communicate with end users on issue status and resolution timelines.Maintain support documentation, runbooks and knowledge base articles.Support recurring governance and compliance activities.Preferred Skills & Experience:IT Helpdesk / Application Support / L1 or L2 Operations experience.Familiarity with one or more of the following platforms:Salesforce CRM / Marketing CloudWorkatoUiPathWorkday (Cumulus)TableauSlackExperience with ITSM tools such as ServiceNow, Jira or equivalent.Good communication and stakeholder management skills
- Keen to join a dynamic team? Apply now and take your career forward!
Posted
18 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
25 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
25 days ago
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health.
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management.
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation. ...
Posted
16 days ago
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
16 days ago
Undisclosed
Singapore
- Experience in Unix commands , SQL queries
- Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
- Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus ...
Posted
5 days ago
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