Request Intake Management: Process incoming campaign briefs from local Business and Campaign teams using standardised intake sheets, enforcing agreed-upon SLA lead times and brief completeness.
Coordination: Collaborate with internal teams across marketing, supplier operations, customer service, and finance to optimize hotel performance and maximize customer satisfaction.
Monitoring Automation: Design, develop, and refine monitoring reports for key risk control indicators, and promote the automation of monitoring processes.
Manage end-to-end direct and indirect tax compliance, including Corporate Income Tax (“CIT”), Value-Added Tax/Goods and Services Tax (“VAT/GST”), Withholding Tax (“WHT”), and other applicable tax filings.