Participate in the development and revision of electrical-related procedures and specifications, ensuring the completion of risk assessments for critical activities.
Participatein the development and revision of electrical-related procedures andspecifications, ensuring the completion of risk assessments for criticalactivities.
Work closely with the SPEED architect, quantitative researchers, and the business to provide high ROI solutions that are aligned with both the business and the platform strategy.
Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
Work closely with Sales, Customer Service Administration, Regional Technical Experts and Service Engineers to ensure seamless service delivery and high service standards.
Record, monitor and track progress of case details and status, and coordinate with various internal and external stakeholders to ensure cases are followed up, resolved and referred/closed promptly and in accordance with service standards.