Analytical Problem Solving & Performance Tuning: Leverage advanced analytical techniques to diagnose platform bottlenecks, optimize database queries, improve GraphQL API performance, and enhance frontend speed metrics across SG and MY stores.
Marketplace Integrations: Lead the architectural design and analytical evaluation of integrations with major 3rd-party marketplace platforms (e.g., Shopee), ensuring robust error-handling, logs analysis, and real-time synchronization for inventory, orders, and pricing.
Headless & GraphQL Expertise: Provide deep technical authority on Magento GraphQL APIs and headless architecture, analyzing data payload efficiency and network latency for native Mobile Applications.
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Collaborate and design solutions for challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Participate in planning and coordinating significant technical investigations from problem statements to conclusions.
Creates design documents pertinent to the various phases of firmware development.
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Ensure API reliability, versioning, and backward compatibility across services
Drive workflow reliability by improving failure handling, retry mechanisms, and state management for long running and asynchronous processes
Oversee data integrity and performance across CRM/OM domains, guiding SQL optimization and ensuring consistency across order, provisioning, and billing flows
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Ensure API reliability, versioning, and backward compatibility across services
Drive workflow reliability by improving failure handling, retry mechanisms, and state management for long running and asynchronous processes
Oversee data integrity and performance across CRM/OM domains, guiding SQL optimization and ensuring consistency across order, provisioning, and billing flows
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Conversion to Permanent Position: Interns who excel at their tasks and are a good fit for the company will be offered a permanent position after the internship period in their desired field.
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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Candidates should possess effective Communication skills to collaborate with multidisciplinary teams, engage with clients, and present technical information clearly.
Relevant experience with IoT platforms, industrial automation, building management systems (BMS), or energy management solutions is beneficial.
A diploma or degree in Electrical Engineering, Mechatronics, Instrumentation, or a related field is preferred, along with proficiency in basic networking and familiarity with cloud-based data analytics.
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Collaborate and design solutions for challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Participate in planning and coordinating significant technical investigations from problem statements to conclusions.
Creates design documents pertinent to the various phases of firmware development.
...
You will accompany decision-making committees and play an active role in the preparation of management reports
After a short time, you will take on independent tasks in IT projects
By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network
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