Partner with analytics, product, and engineering teams to deliver clean, well-documented datasets that enable self-service analytics and experimentation.
Implement monitoring, logging, and alerting to ensure pipeline reliability, performance, and cost efficiency.
Enforce data governance best practices, including access control, privacy, documentation, and data lineage.
...
Execute and manage functional, regression, integration, and specialized performance tests.
Participate in requirement reviews to define test scenarios, identify edge cases, and ensure maximum test coverage.
Perform root cause analysis of failures and collaborate directly with development and product teams to resolve defects and ensure quality metrics are met.
...
Develop and execute cross-sell strategies (e.g., multi-product bundling) and manage relationships with loyalty reward partners (e.g., merchandise, gift cards) to enhance customer loyalty and drive multi-product adoption.
Manage the financial balance between the "cost of loyalty" (rewards, discounts) and the "incremental value" generated by retained customers, ensuring that all retention activities are profitable and scalable.
2+ years of hands-on experience in CRM, Retention Marketing, or Digital Campaign Management, preferably within technology, e-commerce, or high-volume subscription business.
...
Execute and manage functional, regression, integration, and specialized performance tests.
Participate in requirement reviews to define test scenarios, identify edge cases, and ensure maximum test coverage.
Perform root cause analysis of failures and collaborate directly with development and product teams to resolve defects and ensure quality metrics are met.
...
Partner with analytics, product, and engineering teams to deliver clean, well-documented datasets that enable self-service analytics and experimentation.
Implement monitoring, logging, and alerting to ensure pipeline reliability, performance, and cost efficiency.
Enforce data governance best practices, including access control, privacy, documentation, and data lineage.
...
Develop and execute cross-sell strategies (e.g., multi-product bundling) and manage relationships with loyalty reward partners (e.g., merchandise, gift cards) to enhance customer loyalty and drive multi-product adoption.
Manage the financial balance between the "cost of loyalty" (rewards, discounts) and the "incremental value" generated by retained customers, ensuring that all retention activities are profitable and scalable.
2+ years of hands-on experience in CRM, Retention Marketing, or Digital Campaign Management, preferably within technology, e-commerce, or high-volume subscription business.
...