Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts eg. PWP, GWP, coupons and report discrepancies promptly.
Assist with Changi Rewards membership enquiries, redemptions, and other marketing campaign giveaways as stipulated by CAG. Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services, Changi Rewards, etc.).
Ensure compliance with SOPs and service standards.
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Build a best-in-class team supporting premier client relationships and their data initiatives, working closely with Citco clients and business stakeholders to assess client needs and identify the solution best suited to meet those needs
Provide client facing materials to share subject matter expertise and deep knowledge across data technologies (e.g. data integration, data modelling, data products / services)
Support RFP questions where they arise to help foster future partnership with Citco prospects
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