Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Drive the timely resolution of customer issues and complaints.
Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies.
Manage credit/debit note issuance and supporting debtor aging follow-ups.
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If you're passionate about technology, enjoy building relationships, and aspire to develop both technical and commercial expertise, Miracle Technology (M) Sdn. Bhd. would love to hear from you!
Why Join Us?
At Miracle Technology, we don't just offer a job. We provide a platform for long-term career growth and professional development.
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Lead and monitor multiple development projects to ensure timely delivery, quality standards, cost effectiveness, and compliance with approved project objectives.
Oversee project feasibility studies, development planning, project costing, market assessment, and development strategies to support informed investment and business decisions.
Monitor project performance, including cost, quality, progress, risks, and key project milestones, and take appropriate action to address issues and potential delays.
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