System Reliability & Availability Management Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience
DevOps Engineering & Automation Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting
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