CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
...
A recognized Degree in Computer Science, IT or a related discipline.
Excellent analytical, interpersonal, and communication skills: written and verbal
We are recruiting a Senior IT Business Analyst to lead the global DMS Center of Excellence (COE) within the IT Commerce Team. The role is responsible for DMS strategy, service management, governance, implementation standards, vendor management, project delivery and continuous improvement. You will drive global DMS adoption, market rollouts, retrofits and technology innovation while delivering scalable, standardized and business-aligned solutions across operating companies.
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A recognized Degree in Computer Science, IT or a related discipline.
Excellent analytical, interpersonal, and communication skills: written and verbal
We are recruiting a Senior IT Business Analyst to lead the global DMS Center of Excellence (COE) within the IT Commerce Team. The role is responsible for DMS strategy, service management, governance, implementation standards, vendor management, project delivery and continuous improvement. You will drive global DMS adoption, market rollouts, retrofits and technology innovation while delivering scalable, standardized and business-aligned solutions across operating companies.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Partner with AI engineers and developers — including agentic AI initiatives such as multi-agent orchestration systems, natural-language query layers over real-time vision event data, and LLM tool-use and automation — to scope, estimate, and sequence work accurately.
Develop detailed project plans, timelines, and resource allocation; monitor progress and report against KPIs.
Serve as the primary point of contact for clients, managing communication and expectations across technical and business audiences.
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