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35 It Support Jobs - September 2026 - High Salaries
Showing 35 jobs results for
"it support"
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Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
3 days ago
Undisclosed
Singapore
- About the GRIT Program:
- The Graduate Industry Traineeships (GRIT)Program is an initiative by the Skills and Workforce Development Agency (SWDA)that provides fresh graduates with structured traineeship opportunities across various industries for a period of 3 to 6months.
- The program aims to support fresh graduates with no prior working experience by providing hands-on industry exposure and practical skills development. Through structured training and real-world project experience, trainees gain industry-relevant competencies that support their transition intofull-time employment. ...
Posted
13 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
13 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
21 days ago
Undisclosed
KL City
- Ensure adherence to SLA/OLA targets, including response and resolution timelines.
- Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
- Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
8 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
15 days ago
Undisclosed
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers on call status
- Complete follow-on actions as appropriate ...
Posted
3 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
11 days ago
Undisclosed
KL City
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
9 hours ago
Undisclosed
KL City
- Proficiencies in data analysis and problem-solving
- A continuous learner that stays abreast with industry knowledge and technology
- An advanced degree in a relevant field is a plus ...
Posted
23 days ago
Undisclosed
KL City
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
21 days ago
Undisclosed
KL City
- Maintain and improve code quality, including automation in testing processes
- Analyze technology trends and identify opportunities to enhance system efficiency and business productivity
- Contribute to and maintain accurate documentation for development and production support processes ...
Posted
19 days ago
Undisclosed
KL City
- ITIL certification is an advantage.
- Strong IT foundation (application development or infrastructure).
- Understanding or hands-on experience with data feeding tools such as MQ and FTPs. ...
Posted
a day ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
21 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
13 days ago
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