You will build & Scale: Lead, mentor, and grow a team of economists and data scientists. Foster a balancing technical rigor with personal career development.
You will drive Quality: Guide the team in applying experimental methods and structural modeling to ensure our biggest business bets are backed by rigorous, causal evidence rather than mere correlation.
You will manage Workload: Prioritize the team's research agenda to handle the most critical marketplace "unknowns"—from long-run market dynamics to system efficiency frontiers—ensuring high morale and impact.
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Stakeholder alignment: Work closely across country leads and cross-functional teams to socialise, refine, and land seller programmes.
User growth initiatives: Support the end-to-end planning and execution of user growth initiatives for GrabMall, ensuring cross-functional alignment between Ops, Product, and relevant teams.
Ecosystem cross-selling: Contribute to strategies that convert the existing Grab user base into active GrabMall shoppers through high-context placements.
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Support the data science/analytics project lifecycle, including problem definition, data sourcing and cleaning, exploratory analysis, basic model prototyping (where relevant), and documentation of results.
Assist in building or improving dashboards and reporting (e.g., in Power BI) to help stakeholders monitor performance, service metrics, and operational outcomes.
Prepare and maintain clear documentation describing the steps, logic, controls, and maintenance approach for automated solutions (including process notes, runbooks, and user guides where applicable).
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Own the end-to-end creative development process across social and content campaigns, transforming consumer insights, trends, and cultural moments into impactful storytelling, content, creator collaborations, and integrated brand experiences.
Act as a trusted creative partner to clients and internal teams - guiding brand storytelling and social content strategies
Lead presentations, refining creative output, ensuring quality and consistency, and collaborating closely with strategy, content, and production teams to deliver effective solutions while delivering measurable outcomes.
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Executive Thought Partnership: Serve as a thought partner for country and regional Grab leadership. You will champion Malaysia's agenda, ensuring regional product roadmaps reflect on-the-ground realities.
Performance Tracking & Analytical Insights: Monitor core business metrics and investigate anomalies. You will translate data into actionable problem statements
Team Leadership: Manage, develop, and mentor your team, helping them grow both analytically and strategically.
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Partner with cross-functional teams to align on go-to-market motions, secure agreement, and meet multi-year SMB growth targets.
Prepare clear, strategic updates for senior stakeholders, including performance reports, business reviews, and recommendations.
Use AI tools and latest technologies to accelerate research, automate analysis, and build lightweight solutions that improve team productivity and program effectiveness.
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Leverages internal and external subject matter expertise in identifying potential solutions to client issues;
Works in a team of like-minded professionals to create reports, presentations, workshops, under the guidance of practice leaders;
Supports development of a broad knowledge of related consulting methodologies and pharmaceutical market thought leadership through the delivery of consulting engagements and participation in formal and informal learning opportunities;
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