Selling digital solutions to customers, focusing on volume, mix, and profitability targets for the assigned divisions.
Establishing and maintaining effective customer relationships (including customers’ Digital stakeholders) to understand customer their needs, promoting customer their understanding of full ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.
Ensuring a positive customer experience throughout the sales process.
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Preparing sales plans using company ABB authorized tools.
Demonstrated experience in cybersecurity and other industrial digital solutions within industrial, infrastructure or energy sectors.
Understanding of industrial processes (O&G, power & water, offshore and other Energy industries segments) and ability to translate operational needs into digital solutions.
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Ensure claims are processed within defined turnaround time (TAT), productivity, and quality benchmarks, balancing speed with accuracy and service excellence.
Identify, investigate, and escalate potential fraud, abuse, or leakage risks, working closely with the Fraud Investigation Unit and relevant stakeholders to support effective risk mitigation.
Manage claims requiring additional information by preparing clear, professional, and compliant correspondence to claimants, healthcare providers, and third parties, ensuring timely follow‑ups and resolution.
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Ensure all proposed and delivered solutions adhere to established standards, architectural guidelines, and governance frameworks — serving as a quality checkpoint between solutioning and delivery
Collaborate with pre-sales in activities including RFP responses, solution presentations, proof-of-concepts, and architecture walkthroughs
Work directly with clients to assess their current enterprise technology architecture and co-design a transformation roadmap aligned to their business strategy
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Position Assessment and Talent Intelligence solutions by connecting platform capabilities to client business outcomes.
Explain how assessment, competency frameworks, talent analytics and skills intelligence support better decision-making in talent management and learning strategy.
Recommend suitable solution approaches including pilot design, assessment scope, target audience, expected outcomes and implementation considerations.
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Participate and facilitate CRM activities to efficiently produce or contribute through continuous improvement, resolving inefficiencies in processes and cost optimization for the organization.
Maintain performance on CPM Team, providing dealers support service to markets in Asia/Pacific Region (APAC).
Support and assist PDC APAC Region on escalation Critical Parts cases to resolve (back)orders, reverse and return logistic related issues for all Mercedes-Benz business units.
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Overseeing all daily Order/backorder processing from customers.
Establishing and maintaining an STO process and implementing improvement measures where necessary.
Participate and facilitate CRM activities to efficiently produce or contribute through continuous improvement, resolving inefficiencies in processes and cost optimization for the organization.
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Enjoy the ownership and pace of a startup, backed by the stability of an established organisation.
Help define the technical standards for an entirely new product category using AI infrastructure.
Perform AI readiness audits across a variety of key customer websites, including Shopify Plus and Magento websites to identify structured data, crawlability, and AI discoverability issues.
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Reporting to the Managing Director, this role carries full leadership responsibility for driving the growth, profitability and strategic direction of the Business Solutions Managed Services portfolio in Malaysia. The mandate is to lead commercial performance and P&L outcomes, champion digital transformation-led solutions, and partner closely with sales and executive stakeholders to expand market opportunities and solution adoption. Beyond business growth, the role is tasked with elevating operational excellence, building scalable delivery models, shaping consultative engagement with enterprise clients, and developing a high-performing leadership team capable of supporting long-term transformation and sustainable expansion.
• Provide strategic leadership for the team, driving end-to-end growth of the Solutions and Managed Services business across Malaysia
• Own and deliver financial results for the Business Solution team including revenue, profitability, and sustainable business expansion
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Build and maintain strong relationships with customers through regular visits and follow-ups, while fostering effective collaboration with internal teams
Work closely with the Indoor Sales Support team to prepare and follow up on quotations
Conduct sales presentations and product or solution demonstrations with the support of the Customer Service team and Product Specialists
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Work on complex bids and respond to RFPs, requiring deep knowledge in specialized architecture areas such as Core Insurance applications, network security, and information systems.
Lead consulting or architectural engagements with Insurance Clients as a Technical Solutions Consultant.
Conduct in-depth technical discussions with clients, providing tailored solutions that align with their IT landscape and future roadmap.
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Work on complex bids and respond to RFPs, requiring deep knowledge in specialized architecture areas such as Core Insurance applications, network security, and information systems.
Lead consulting or architectural engagements with Insurance Clients as a Technical Solutions Consultant.
Conduct in-depth technical discussions with clients, providing tailored solutions that align with their IT landscape and future roadmap.
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Work on complex bids and respond to RFPs, requiring deep knowledge in specialized architecture areas such as Core Insurance applications, network security, and information systems.
Lead consulting or architectural engagements with Insurance Clients as a Technical Solutions Consultant.
Conduct in-depth technical discussions with clients, providing tailored solutions that align with their IT landscape and future roadmap.
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