Deliver value-added and seamless event experiences for organisers and attendees, ensuring adherence to established service quality standards.
Prepare regular reports, conduct data analysis, and provide actionable recommendations to management on the overall workplace event programme and daily operations.
Ensure all event operations, policies, and procedures are established, implemented, and compliant with relevant SOPs. Develop and update policies and SOPs as required....
Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio...
Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars...
Communicate new developments relating to client and competitor products to the sales team to ensure they remain commercially informed and prepared
Coordinate and communicate all planned activities to relevant operational departments and Business Units to ensure aligned and timely execution
Liaise with clients' marketing teams to coordinate promotional material deliveries and ensure all marketing activities are accurately communicated and updated across the DKSH team...
Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes...
Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio...
Deliver value-added and seamless event experiences for organisers and attendees, ensuring adherence to established service quality standards.
Prepare regular reports, conduct data analysis, and provide actionable recommendations to management on the overall workplace event programme and daily operations.
Ensure all event operations, policies, and procedures are established, implemented, and compliant with relevant SOPs. Develop and update policies and SOPs as required....
Communicate new developments relating to client and competitor products to the sales team to ensure they remain commercially informed and prepared
Coordinate and communicate all planned activities to relevant operational departments and Business Units to ensure aligned and timely execution
Liaise with clients' marketing teams to coordinate promotional material deliveries and ensure all marketing activities are accurately communicated and updated across the DKSH team...
Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars...
Liaise with clients' marketing teams to coordinate promotional materials, sample deliveries, and ensure all marketing activities are accurately aligned with DKSH operations
Monitor stock levels, address near-expiry stock clearance, and manage high stock holding situations to maintain product availability and minimize wastage
Proactively establish and maintain effective workflows and communications to support concurrent project delivery across the product team...