Conduct functional, regression, and ongoing testing for new releases, system enhancements, patches, and bug fixes, and provide structured feedback for product improvement.
Assist with project implementation as required, including preparing training materials, delivering user training, supporting user acceptance testing, and conducting application parallel runs.
Guide customers on system functionality, configurations, and recommended best practices.
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Participate in reviewing designs of the SAP solution and provide recommendations as appropriate
Actively assess the transition to support needs ensuring integrations aspects to locally manage systems like ecommerce and other reporting tools.
Where local development effort is required, manage the design, build and test of the locally managed applications ensuring integration to SAP works seamlessly.
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