Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients
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Risk Exception Processing: Review, evaluate, and track Digital Security Policy exception requests (DTAP/policy waivers), ensuring business justifications are valid and compensating controls are properly established.
Compensating Controls Validation: Collaborate with engineering and operations teams to define, validate, and monitor effective compensating controls for accepted risks and policy deviations.
Risk Mapping & Register Maintenance: Feed risk analysis findings and approved risk exceptions into the enterprise D&IT risk register, ensuring visibility and periodic re-evaluation.
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Cash Flow & Working Capital — Monitor Group cash position and working capital performance, including receivables ageing, collections and payment cycles, and flag funding requirements to management.
Cost Control & Operating Efficiency — Track headcount and operating expenditure against budget, analyse cost drivers across entities, and support cost optimisation and productivity initiatives.
Business Partnering — Work with department heads and country leads so budget ownership sits with the business.
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Review applications for working capital, term loans, invoice-financing and project financing after conducting due diligence on the applicants and to structure appropriate credit facilities in line with the purpose of the facility.
Analyze and evaluate credit applications in line with the Company's Credit Policy guidelines and regulatory guidelines and prepare credit memos for Management approval.
Preparation of Letter of offers and Security Documentation for facility drawdown.
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Acquirer Communication: Communicate with acquirers, manage their expectations, and respond to queries to support favourable outcomes.
Status Monitoring & Reporting: Monitor chargeback status (win/loss) through to resolution and prepare accurate reports on volumes, outcomes, and root causes.
User Communications: Manage communications with users to handle chargeback cancellations and appeals professionally and in a customer-centric manner.
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Timely communication with clients through letters and phone calls to complete the reviews before overdue date.
Follow-up on deficient cases, issue follow-up letters and adhere by the timeline required to be served to the clients before hard hold date.
Timely placement of risk codes for deficient customers and removal of risk codes once customer has reverted with appropriate documents and information.
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Develop and maintain the corporate knowledgebase for MES and ancillary applications and associated environments.
Develop training plans and provide ongoing training to application users as needed.
Serve as the primary point of contact to manage functional and technical issues with vendors, and coordinate cross-functional teams (IT, engineering, production) to keep projects on track.
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Maintain alertness and quality of analysis regardless of time of day
Company Description
Clone & Freemen has been a trusted technology partner for over 28 years, specializing in creating integrated and innovative solutions for B2B leaders. From managed IT and cybersecurity to digital design and IoT systems, the company delivers tailored services through its MSP+ ecosystem. Operating as a full-service partner, Clone & Freemen bridges the gap between maintaining operational stability and driving forward-looking technological innovation. Their mission is to empower businesses with seamless, connected technology solutions that support both current operations and future growth. The company is known for its commitment to accountability and delivering impactful results.
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Manage country financial performance through deep understanding on business dynamic, track & monitor both financial and business KPIs and provide insightful financial advice to drive country performance,
Partner closely with country key stakeholders and ensure on-time communication on financial outlook, risks and opportunities between country and cluster. Assess and verify information and assumptions using essential business knowledge.
Provide comprehensive financial analysis both regular & adhoc request from key stakeholders, including (but not limited to) profitability analysis – pricing strategy and margin expansion, cost spending analysis and other relevant aspects of financial management.
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Financial Analysis & CRM Insights: Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting.
Contracting and Compliance: Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement.
Performance Monitoring: Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities.
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