Act as the executive-level claims contact for strategic broker partners and major corporate customers, leading high-stakes discussions and resolving complex claims matters
Build trusted broker and customer relationships and deliver claims advocacy programmes that demonstrate service value, risk insights and measurable outcomes
Partner with Underwriting, Business Development and Distribution teams on major pitches and renewals, positioning claims as a differentiator to support profitable growth and customer retention...
Maintain profitable multi-lines underwriting for Mid-market portfolios and provide training to other associates including the administrative assistant
Apply all Underwriting elements for new business & renewals in handling the assignments of the highest complexity and works within delegated authorities, measuring exposure & analyzing risk, determining technical price according to certified/agreed pricing process, quoting & setting coverage, negotiating terms & conditions
Contribute to managing accounts; build relationships in support of customer/ business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account; implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline...