Enable and coach account managers, collaboration specialists and partner sellers on positioning the Webex Customer Experience portfolio, to scale domain expertise across the wider team.
Orchestrate technical solution architects, product management and third-party contact centre partners to deliver a technology plan that supports the broader account strategy.
Build and maintain an accurate pipeline and forecast, and share competitive and market insight back into the Global Contact Centre Business Unit to sharpen our go-to-market.
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Manage banking and cash handling activities, including bank deposits, reconciliations, cheque and bank transfer clearance, cash disbursements, cash advances, and petty cash management, ensuring proper documentation and accuracy.
Support accounts receivable activities, including invoice preparation, follow-up on outstanding payments, and reconciliation of funds received to ensure accurate recording and timely collection.
Support accounts payable activities, including payment processing, preparation of cheques and bank transfers, recording of transactions, and follow-up on invoice discrepancies to ensure timely and accurate payments.
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Assist in finance system enhancement initiatives, including banking integrations, Invoice Now implementation and other system-related projects as assigned.
Liaise with the software vendor, IT personnel and users to assist in resolving system-related issues and escalate matters where necessary.
Verify and process supplier and subcontractor invoices in the accounting system to ensure transactions are accurately recorded and payments are processed in a timely manner.
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Manage statutory compliance such as GST returns, PAYG withholding tax, annual tax filings, XBRL submissions, and other company returns where applicable.
Coordinate and collaborate with internal stakeholders on intercompany transactions and reconciliations.
Support the forecasting and budgeting processes in line with corporate guidelines.
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