Manage and troubleshoot Red Hat OpenShift and Kubernetes environments, including pods, nodes, storage, networking, resource constraints, and application connectivity issues
Lead major incident response, service recovery, escalation management, root cause analysis, and problem management activities to minimize business impact and prevent recurrence.
Ensure seamless integration between cloud platforms, IP transport networks, network security infrastructure and supporting management systems to deliver scalable, resilient and secure end-to-end cloud infrastructure.
Treat the AI-ready data and harness layer as the foundational multiplier for AIDA returns, explicitly designing for build-once, deploy-many reuse across models, agents, channels and BUs.
Plan, develop, integrate, and automate application and operating system tasks through an automated batch scheduler (e.g. BMC Control-M) with focus on efficiency and automation.
Manage all phases of project delivery including requirements gathering, design review, procurement, implementation, testing, migration, operational readiness and service handover.
Treat the AI-ready data and harness layer as the foundational multiplier for AIDA returns, explicitly designing for build-once, deploy-many reuse across models, agents, channels and BUs.
Responsible for capacity planning of Compute infrastructure, including licensing and vendor support related engagements. Also includes obsolescence management