Championing strategic causes by influencing and persuading clients and stakeholders to gain buy-in for any major change initiatives and/or decisions
Contributing to business development and client pursuit activities by preparing proposals and delivering presentations for potential and existing clients
Taking an active role in our HR Transformation practice, contributing to industry eminence and team engagement initiatives...
Championing strategic causes by influencing and persuading clients and stakeholders to gain buy-in for any major change initiatives and/or decisions
Contributing to business development and client pursuit activities by preparing proposals and delivering presentations for potential and existing clients
Taking an active role in our HR Transformation practice, contributing to industry eminence and team engagement initiatives...
Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers...
Experience in voice customer contacts – This may be in the capacity of a customer service representative, product call centre role, or collections
Language Skill: Business level proficiency in Catonese or Mandarin language (verbal and written) to support our customer base.
Experience: Graduate of any degree with at least 2-4 years of relevant work experience or non-degree holders with at least 4-6 years of relevant work experience....
Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers...
Experience in voice customer contacts – This may be in the capacity of a customer service representative, product call centre role, or collections
Language Skill: Business level proficiency in Thai or Vietnamese language (verbal and written) to support our customer base.
Experience: Graduate of any degree with at least 2-4 years of relevant work experience or non-degree holders with at least 4-6 years of relevant work experience....
Experience in voice customer contacts – This may be in the capacity of a customer service representative, product call centre role, or collections
Language Skill: Business level proficiency in Thai or Vietnamese language (verbal and written) to support our customer base.
Experience: Graduate of any degree with at least 2-4 years of relevant work experience or non-degree holders with at least 4-6 years of relevant work experience....