Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems
Handling remisier/clients request to check any status of the account although remisier have access to the BTX to check monies in trust, purchases & selling contract and client outstanding /position.
L3 On-Site Technical Support & Troubleshooting: Provide advanced Level 3 on-site technical support for computer hardware, software, operating systems, and server environments. Diagnose, troubleshoot, and independently resolve complex technical issues across desktops, laptops, printers, servers, and related IT infrastructure.