Personally build clear and open lines of communication with all departments
Conduct interviews with suppliers, representatives and obtains information, specification, quotations, on any items required and handles subsequent correspondence and negotiates for procurement.
Select suppliers impartially based upon cost, ability to meet product specifications, efficiency and quality of their operations, delivery on a timely basis as required and ability to source goods locally to avoid lengthy importation delays.
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Working closely with Director of Commercial in leading the commercial planning and execution of cooperative sales efforts with Leisure and MICE accounts for Mandarin Oriental, Desaru Coast
Active involvement and execution in the yearly commercial plan and marketing plan together with the Director of Commercial and Director of Marketing
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Proactively develop new Leisure and MICE accounts to meet or exceed sales targets given by the Director of Commercial, including Corporate/ Leisure groups, Corporate partnerships and Leisure bookings.
Ensure incremental business from existing accounts
Explore and ensure maximum brochure coverage for Leisure accounts for Mandarin Oriental, Desaru Coast
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Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
Ensures all employees provide a courteous and professional service at all times.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
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To promote the positive image of the destination and ensure the guests are provided with excellence customer service.
Responsible for driving sales growth and business development initiatives within the Singapore market, including travel to Singapore as required to support business objectives
Support the Deputy General Manager in the day-to-day operations of the Sales Department.
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Coordinate and close all findings from BOMBA and Corporate inspections within required timelines.
Ensure all fire protection systems are installed, operational, and maintained (fire alarm, hose reel, hydrant, smoke control systems, emergency lighting).
Coordinate periodic testing, inspection, and servicing in accordance with corporate requirements and manufacturer standards.
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Align management style, working practices and conduct with Desaru Peace Holdings Club’s and Desaru Peace Holdings Club’s vision, corporate values, operating standards and policies.
To comply with Desaru Peace Holdings Club International’s code of conduct at all times.
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Personally build clear and open lines of communication with all departments
Conduct interviews with suppliers, representatives and obtains information, specification, quotations, on any items required and handles subsequent correspondence and negotiates for procurement.
Select suppliers impartially based upon cost, ability to meet product specifications, efficiency and quality of their operations, delivery on a timely basis as required and ability to source goods locally to avoid lengthy importation delays.
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