Departmental Coordination: Oversee the daily synergy between Housekeeping, Front Office, and Maintenance to ensure rooms are turned over quickly and guest requests are met without delay.
Strict SOP Enforcement: Act as the "Guardian of Standards." You will ensure every staff member strictly follows the Company’s Standard Operating Procedures (SOPs) for cleaning, guest handling, and safety.
Quality Control (QC) Inspections: Conduct rigorous daily inspections of guest rooms and public areas. You are responsible for ensuring "zero defects" in room presentation before a guest checks in.
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