Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
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Logistics Coordination : Help coordinate logistics deliveries to meet customer timelines and assist in preparing essential road, freight and shipping documentation.
Procurement Support : Work alongside the procurement team to learn about the Purchase Order (PO) creation process for regional affiliates.
Quality & Administration : Review QAQC documentation for accuracy before it is sent to clients, and maintain precise records for invoices, payments, and customer files.
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Act as a strategic advisor and primary escalation point for complex service delivery issues, communicating effectively across all organizational levels.
Ensure rigorous compliance with local labor laws, data privacy regulations, and internal controls, leading audits and risk assessments.
Partner with the APAC People Services Leadership Team to support HR transformation programs, ensuring operational readiness and smooth adoption within the SSC.
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