This opportunity is ideal for fresh graduates or individuals who want to challenge themselves in a fast-paced sales & marketing environment where communication, leadership, and personal development are constantly sharpened.
We believe strong culture creates strong people, and strong people build strong teams.
Support SPC software activities, including customer onboarding, trial setup, demo preparation, common product questions, and product behavior confirmation.
Support product issue follow-up by testing and reproducing reported issues, communicating with engineering teams, and tracking status until closure.
Collect and organize feedback from customers, sales, support, engineering, and product teams, and maintain requirement, issue, and enhancement request trackers.
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Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
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