About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have helped thousands of professionals secure rewarding career opportunities with reputable employers across Malaysia.

We specialize in connecting talented individuals with organizations that value innovation, performance, and career growth. Our team supports candidates throughout the hiring process, from application to successful placement.

Visit us: www.redradarinternational.com

Job Details

Position: Sales cum Customer Service
Salary: RM1,800 – RM2,000
Working Days: 6 days per week (1 rest day)
Working Hours: 9:00 AM – 6:00 PM / 2:00 PM – 10:00 PM (shift-based)

Location: Klinik Pergigian Dengal Republik, No. 11B, Jalan Tengku Ampuan Zabedah E 9/E, Seksyen 9, 40100 Shah Alam, Selangor

Job Description

RedRadar International is hiring on behalf of our client for a Sales cum Customer Service position at a dental clinic in Shah Alam. The successful candidate will be responsible for managing customer inquiries across digital platforms, explaining dental treatments and packages to prospective patients, and converting inquiries into confirmed appointment bookings.

This role requires strong communication and sales skills, a customer-focused attitude, and the ability to follow up consistently with potential and existing patients. The candidate will also monitor sales performance, prepare reports, and recommend improvements to increase appointment bookings and revenue.

Key Responsibilities

Promptly handle and respond to incoming inquiries and leads through WhatsApp, Instagram direct messages, and TikTok channels.
Actively monitor and respond to comments across all social media platforms in a friendly and professional manner.
Consult prospective patients on dental procedures, treatments, and package options to encourage and secure appointment bookings.
Brainstorm and propose creative ideas to attract new prospects and generate qualified patient leads.
Prepare regular sales reports to track daily inquiries, converted appointments, and overall revenue performance.
Analyze lead quality and identify communication bottlenecks when sales targets are not achieved, recommending appropriate corrective actions and improvements.
Conduct systematic follow-ups with pending leads, unconfirmed inquiries, and existing patients to encourage appointment confirmations, return visits, and maintenance treatments.

Benefits

Opportunity to gain experience in dental clinic operations, sales, and customer service.
On-the-job training and guidance.
Opportunities to develop sales, communication, and customer relationship management skills.
Career development opportunities in sales and customer service.

Why Join Through RedRadar?

At RedRadar International, we do more than match candidates with job opportunities—we connect ambitious professionals with employers who value talent, innovation, and long-term career development.

From resume screening to interview preparation and onboarding support, our team is committed to helping you secure the right opportunity and advance your career with confidence.

1 Hello Dental Clinic Jobs - November 2026 - High Salaries

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Sales Cum Customer Service