Support and troubleshoot integrations with third-party platforms, partner APIs, and internal services, coordinating effectively with external vendors and internal engineering teams.
Investigate and resolve complex system issues
Perform deep technical analysis of API failures, data inconsistencies, latency issues, and integration errors across distributed systems.
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Product Video & Technical Content – Support the preparation of product demonstration videos, technical presentations and other product-related content.
Customer Technical Support – Respond to customer enquiries and provide accurate information regarding product specifications, applications and operation.
Product Testing & Verification – Conduct in-house product testing, performance verification and basic troubleshooting to ensure product quality and compliance.
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