Troubleshoot Linux services, system logs, connectivity issues, software updates and related deployment issues.
Manage the helpdesk by monitoring support cases and emails, providing first-level troubleshooting and ensuring issues are resolved within the agreed SLA.
Escalate complex technical issues to software developers with clear troubleshooting findings, logs, reproduction steps and relevant technical details....
Expand your network across teams and external partners, preparing you for future leadership in admin functions.
Job Summary
Ready to keep things running smoothly while using your Mandarin skills? We're a retail team focused on serving customers and suppliers with friendly, reliable service, and you'll find real impact working with us at HOCK LIAN HIN SDN BHD....