Oversee production support for core mission critical systems to attain robust system availability
Foster continuous technology advancement and development of the department, as well as lead people management agenda including performance management and development
Undertake assignments and projects as assigned by department head
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Generate change management requests & incident management tickets for Data Center facility
Engage in non-office on-call responsibilities and respond promptly to emergency situations or incidents, such as power failures or natural disasters; review and refine the established Emergency Operations Procedures to effectively handle these situations
Work with Colocation provider and contractors to resolve infrastructure engineering issues and conduct root cause analysis for operational issues
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Develop Intelligent Scheduling Systems: Optimize workload performance and resource utilization across heterogeneous resources—CPU, GPU, memory, network, and power—spanning global data centers.
Deliver Excellence and Innovation: Produce high-quality, maintainable code while staying ahead of advancements in open-source technologies, AI/ML research, distributed systems, and serverless computing.
S./M.S, degree in Computer Science, Computer Engineering or a related area with 2+ years of relevant industry experience;
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Collaborate with Digital and Business Product Owners through design thinking to define high-level business requirements and map customer journeys, leveraging market and customer insights.
Lead business and UI/UX requirements refinement with investment product teams and key stakeholders, ensuring alignment and management feedback.
Develop business epics and user stories with clear acceptance criteria, securing stakeholder and risk approvals within agreed timelines.
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Implement network access controls and VLAN segregation for non-domain devices where applicable.
Manage end-to-end setup, configuration, testing, and deployment of printers, photocopiers, and scanners across project sites, artificial island locations, and corporate offices.
Maintain accurate IT asset tracking and inventory management records while executing formal handover procedures, including user acceptance and security validation.
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