Key Responsibilities Provide strategic leadership and oversee the overall operations of the F&B business portfolio. Drive business growth, profitability, and operational excellence across all business units. Develop and execute business strategies, annual budgets, and operational plans. Lead multi-outlet operations, ensuring high standards of quality, service, and customer satisfaction. Identify new business opportunities, strategic partnerships, and revenue streams. Oversee financial performance, cost control, inventory management, and P&L. Collaborate with Sales & Marketing to develop effective branding and promotional strategies. Lead, coach, and develop high-performing teams while fostering a culture of accountability and continuous improvement. Ensure compliance with food safety, Halal, statutory requirements, and company policies.
Requirements Bachelor's Degree in Business Administration, Hospitality Management, Food & Beverage Management, or a related discipline. Minimum 15 years of experience in the Food & Beverage or Hospitality industry. At least 7 years of experience in a senior leadership role (General Manager, Regional Manager, Operations Director, or equivalent). Proven experience managing multi-outlet F&B operations, including cafés, restaurants, bakery operations, kiosks, or hospitality businesses. Strong commercial acumen with experience in business development, financial management, budgeting, and operational planning. Excellent leadership, stakeholder management, negotiation, and decision-making skills.