Credit Underwriting & Approval: Perform credit evaluations and grant approvals in accordance with internal underwriting guidelines and credit scorecard alignment.
Policy Governance: Enforce, adhere to, and monitor compliance with credit policies and regulatory standards.
Red Flag & Pattern Analysis: Monitor application patterns, synthetic identities, and fraud scoring watchlists to identify suspicious activity early.
Investigations & Compliance: Issue application holds/rejections, refer cases for deeper investigation, coordinate with legal/compliance teams, and file Suspicious Activity Reports (SARs) under local AML regulations.
Post-Approval Quality Assessment: Review credit approval decisions against internal credit guidelines, assess process quality, and conduct post-mortems on early delinquent or non-performing loans....
End-to-End Channel Oversight: Bridge sales execution with marketing oversight to ensure campaign alignment, competitive product structuring, and regulatory/Shariah-compliant operational controls.
Reporting Line: You will report directly to the Chief Executive Officer (CEO)—a highly analytical, detail-oriented leader who values thoroughness, clear metrics, and proactive problem-solving.
Team Structure: You will directly lead a nationwide department of 20 to 30 personnel, comprising Team Leaders, Sales Representatives, and dedicated Marketing support staff distributed across Malaysia....
Supporting and troubleshooting issues reported by global and regional key users.
Working collaboratively within an international, highly motivated, cross-functional team to define and implement future processes.
Bachelor's or Master's degree in Information Management, Software Engineering, Computer Science, or a related field with a CGPA > 3.0 or equivalent grading....
Service Architecture: Design, re-design, and optimize supply chain service models based on business demands and regulatory requirements.
SAP Workflow Harmonization: Leverage SAP (SD or TM or MM modules) to drive system enhancements, automation, and digital solutions in partnership with DevOps and IT technical teams.
KPI & Metric Tracking: Design, monitor, and analyze key performance indicators (KPIs) and operational metrics to evaluate baseline performance and project impact....