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15 Front Office Supervisor Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 15 jobs results for
"front office supervisor"
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Undisclosed
Singapore
- Support efficient coordination of front desk activities and workflows.
- Provide prompt, professional service and actively seek opportunities to enhance guest satisfaction.
- Ensure a welcoming and positive first impression for all arriving guests. ...
Posted
a month ago
Undisclosed
Malaysia
- Balance room inventory: Monitor and adjust room availability for the current day and 14-day forecast
- Deliver exceptional experiences: Handle VIP and suite reservations and proactively look for opportunities to make the experience exceptional
- Assist guest services: Answer calls, log guest requests, assist with bookings, and help resolve issues to uphold service standards ...
Posted
a month ago
Undisclosed
KL City
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Able to work under pressure and deal with stressful situations during busy periods.
Posted
a month ago
Undisclosed
Taman Wilayah Selayang
- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests.
- Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. ...
Posted
16 days ago
Undisclosed
Singapore
- Assign and instruct Front Office Executive in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. ...
Posted
14 days ago
Undisclosed
Taman Wilayah Selayang
- Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed ...
Posted
10 days ago
Undisclosed
Singapore
- Training & Development: Train staff on communication standards and system usage. Conduct regular evaluations and coaching to improve performance.
- System Oversight: Monitor hotel communication systems and resolve technical or operational issues. Implement strategies to improve team efficiency and response times.
- Issue Resolution: Handle escalated guest concerns and identify recurring issues for long-term solutions. ...
Posted
9 days ago
Undisclosed
Singapore
- Maintain a strong presence in the lobby to engage with guests and support the team.
- Undertake any other duties or tasks deemed reasonable by the Director of Rooms or Front Office Manager.
- Lead, motivate and supervise Front Office team members during shifts. ...
Posted
8 days ago
Undisclosed
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
- Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...
Posted
6 days ago
Undisclosed
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
- Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...
Posted
a month ago
Undisclosed
Singapore
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
- Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies
- Extensive experience in housekeeping management, preferably in a 5-star hotel. ...
Posted
17 days ago
Undisclosed
Taman Wilayah Selayang
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
- Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...
Posted
17 days ago
Undisclosed
Singapore
- Coordinate closely with Rooms Division and the wider hotel operations team to ensure seamless guest experiences.
- Monitor arrivals, departures, room readiness, VIP movements and operational follow-ups.
- Support operational teams in resolving guest-related, room-related or service-related matters. ...
Posted
8 days ago
Undisclosed
Singapore
- Create a positive, professional, and service-driven working culture that reflects Hilton hospitality values.
- Conducts regular briefings to reinforce service standards, brand values, and hotel best practices.
- Monitor lobby presence and proactively engage with guests to resolve issues and elevate guest experience. ...
Posted
17 days ago
Undisclosed
Singapore
- Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
- Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
- Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs ...
Posted
10 days ago
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