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14 Front Office Manager Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 14 jobs results for
"front office manager"
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Undisclosed
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
- Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...
Posted
17 days ago
Undisclosed
- Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
- Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.
- Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc. ...
Posted
22 days ago
Undisclosed
Taman Wilayah Selayang
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
- Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...
Posted
8 days ago
Undisclosed
Singapore
- Create a positive, professional, and service-driven working culture that reflects Hilton hospitality values.
- Conducts regular briefings to reinforce service standards, brand values, and hotel best practices.
- Monitor lobby presence and proactively engage with guests to resolve issues and elevate guest experience. ...
Posted
8 days ago
Undisclosed
Singapore
- Assist and coach staff in dealing with special requests and complaints.
- Ensure all house set up for the day’s arrivals are accurate and timely completed.
- Be aware of VIPs arrivals and departures together with the Guest Experience team. ...
Posted
13 days ago
Undisclosed
Singapore
- Assign and instruct Front Office Executive in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. ...
Posted
4 days ago
Undisclosed
KL City
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Able to work under pressure and deal with stressful situations during busy periods.
Posted
17 days ago
Undisclosed
Taman Wilayah Selayang
- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests.
- Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. ...
Posted
6 days ago
Undisclosed
Taman Wilayah Selayang
- Luxury Standards: Uphold luxury service standards with meticulous attention to detail. Customize guest experiences based on individual preferences.
- Problem Solving: Resolve guest concerns discreetly and promptly. Identify service gaps and implement continuous improvements.
- Communication & Collaboration: Facilitate clear communication within the team and across departments. Report guest satisfaction and team performance to management. ...
Posted
4 days ago
Undisclosed
Taman Wilayah Selayang
- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests.
- Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. ...
Posted
a month ago
Undisclosed
- Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed ...
Posted
8 days ago
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