May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
Participate in company's sustainability effort for the environment and being an inclusive employer.
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Communication Hub: Serving as a liaison between guests and other hotel departments, such as housekeeping, maintenance, and food & beverage. Coordinating with the housekeeping department to update room status (clean, vacant, occupied). Communicating with security in case of emergencies or suspicious activities.
Handling Payments and Financial Transactions: Processing payments for room charges, services, and other hotel-related expenses. Managing cash drawers, credit card transactions, and maintaining accurate financial records. Handling currency exchange for guests, if applicable.
Maintaining Guest Records: Updating guest profiles with preferences, special requests, and contact information. Keeping accurate records of guest stays, room charges, and special services provided. Ensuring compliance with data privacy regulations when handling personal information.
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May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
Participate in company's sustainability effort for the environment and being an inclusive employer.
...
Handle guest inquiries, requests, and complaints professionally.
Coordinate with Housekeeping, Food & Beverage, Golf Operations, Sports & Recreation, Security, and other departments to ensure seamless guest experiences.
Assist with room allocation, upgrades, and special guest requests.
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Greet guests with a friendly and sincere welcome in a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests’ needs.
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May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
Participate in company's sustainability effort for the environment and being an inclusive employer
...
Communicate with patients effectively on treatment plans, financing options, and follow-up appointments
Willingness to learn and adapt to a new environment – our nurses are exposed to specialised dentistry/procedures including dental implant, crowns, dentures
Ability to anticipate the needs of the dental specialists
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Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Issue, control and release guest safe-deposit boxes.
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Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Issue, control and release guest safe-deposit boxes.
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