Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures
Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures
Bachelor’s degree in a related field, at least 2 years’ experience in Fraud Risk Management and Controls for financial institutions / payments / cards / banks / e-wallets. Strong analytical mindset and able to adapt within a fast-paced environment. Excellent communication skills, both written and verbal. Attention to details and high degree of accuracy. Good knowledge and understanding of overall Fraud Risk processes, policies and operations. Ability to work in a high-volume and in a fast-paced environment is required. Proficiency in using Microsoft products such as Excel, PowerPoint, Word; and Google Suite. Excellent team player.
Conduct claimant, provider or third‑party interviews where required, ensuring adherence to investigation protocols, professionalism and non‑tipping‑off principles
Conduct claimant, provider or third‑party interviews where required, ensuring adherence to investigation protocols, professionalism and non‑tipping‑off principles