Monitor key business performance indicators across stores, identify trends, and provide data-driven insights and actionable recommendations to Store Managers for continuous improvement.
Partner with HR on workforce planning, succession planning, talent development, and retention of high-performing retail staff.
Support manpower planning, staffing strategies, and scheduling to ensure optimal store coverage and operational efficiency.
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Monitor key business performance indicators across stores, identify trends, and provide data-driven insights and actionable recommendations to Store Managers for continuous improvement.
Partner with HR on workforce planning, succession planning, talent development, and retention of high-performing retail staff.
Support manpower planning, staffing strategies, and scheduling to ensure optimal store coverage and operational efficiency.
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Key Responsibilities Sales Leadership: Drive showroom sales performance by setting and achieving targets, implementing effective sales strategies, and maximizing revenue growth. Customer Experience: Deliver exceptional customer service, resolve client issues promptly, and foster strong customer relationships. Operations Management: Oversee daily showroom activities, ensure a professional and welcoming environment, and coordinate smoothly across internal teams. Team Leadership: Recruit, train, and supervise staff; conduct performance evaluations; and provide ongoing coaching and development. Inventory Oversight: Monitor stock levels, manage restocking activities, and ensure efficient handling of product orders and showroom replenishment. Business Growth: Analyze market trends, identify business opportunities, and provide actionable, data-driven insights for future expansion. Requirements Retail Management Expertise:.Minimum of 5 years’ experience in managing a home furniture retail showroom, preferably with exposure to bedroom, living room, and dining room furniture. Educational Background: Diploma or Degree in Business, Retail Management, or a related field. Leadership Skills: Strong ability to lead teams, communicate effectively, and solve problems in a fast-paced retail environment. Multilingual Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin to effectively serve a diverse customer base. Flexibility: Willingness to work on weekends (Saturdays and Sundays) to meet customer and business needs. Setup Experience: Proven track record in company setup, including sourcing and securing office or showroom premises.
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Key Responsibilities Sales Leadership: Drive showroom sales performance by setting and achieving targets, implementing effective sales strategies, and maximizing revenue growth. Customer Experience: Deliver exceptional customer service, resolve client issues promptly, and foster strong customer relationships. Operations Management: Oversee daily showroom activities, ensure a professional and welcoming environment, and coordinate smoothly across internal teams. Team Leadership: Recruit, train, and supervise staff; conduct performance evaluations; and provide ongoing coaching and development. Inventory Oversight: Monitor stock levels, manage restocking activities, and ensure efficient handling of product orders and showroom replenishment. Business Growth: Analyze market trends, identify business opportunities, and provide actionable, data-driven insights for future expansion. Requirements Retail Management Expertise:.Minimum of 5 years’ experience in managing a home furniture retail showroom, preferably with exposure to bedroom, living room, and dining room furniture. Educational Background: Diploma or Degree in Business, Retail Management, or a related field. Leadership Skills: Strong ability to lead teams, communicate effectively, and solve problems in a fast-paced retail environment. Multilingual Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin to effectively serve a diverse customer base. Flexibility: Willingness to work on weekends (Saturdays and Sundays) to meet customer and business needs. Setup Experience: Proven track record in company setup, including sourcing and securing office or showroom premises.
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Our client is a globally recognized technology and sustainable energy company that is redefining the future of transportation through cutting-edge electric vehicle technology, innovation, and customer experience excellence. As part of its continued expansion in Malaysia, the company is seeking an experienced Retail Store Manager to lead sales operations, drive commercial performance, and develop a high-performing retail team.
Key Responsibilities
• Lead overall showroom sales performance and daily retail operations.
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Our client is a globally recognized technology and sustainable energy company that is redefining the future of transportation through cutting-edge electric vehicle technology, innovation, and customer experience excellence. As part of its continued expansion in Malaysia, the company is seeking an experienced Retail Store Manager to lead sales operations, drive commercial performance, and develop a high-performing retail team.
Key Responsibilities
• Lead overall showroom sales performance and daily retail operations.
...