Engage in interdisciplinary collaborations and actively secure external research funding and consultancy projects.
Mentor and supervise undergraduate, postgraduate, and doctoral students, fostering an inclusive and stimulating learning environment.
Establish and strengthen partnerships with industry, government agencies, and academic institutions to enhance research, innovation, and knowledge transfer.
...
Oversee the maintenance and enhancement of call centre systems (e.g., CRM & telephony). Act as the escalation point for system-related issues and incidents.
Drive automation and digitalisation initiatives to improve operational efficiency.
Oversee the development and maintenance of dashboards, reports, and performance metrics to support business decisions.
...
Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.