Employee Development & Succession- Support bench planning by identifying high-potential employees and preparing them for future roles.- Assist in coaching and developing supervisors and potential leaders within the organisation.
Training Content Management- Develop and maintain training materials and SOPs aligned with best practices and adult learning principles.- Assist in updating training manuals and operational training materials when procedures change
Training Administration- Maintain training attendance records, reports, and feedback summaries.- Prepare periodic training reports for HR and management review.- Coordinate with outlet managers on scheduling and training logistics.
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