Oversee the maintenance and enhancement of call centre systems (e.g., CRM & telephony). Act as the escalation point for system-related issues and incidents.
Drive automation and digitalisation initiatives to improve operational efficiency.
Oversee the development and maintenance of dashboards, reports, and performance metrics to support business decisions.
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Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
You will contribute across the full software-development lifecycle—from requirements and solution design through testing, deployment and production support.
Design, build, test and deploy applications using PHP, React, MySQL and AWS.
Develop backend services, APIs and system integrations.
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