Oversee production and delivery, including agencies, hospitality, guest experience, logistics and appropriate safeguarding requirements.
Establish common experience and delivery standards while ensuring programs are tailored to the needs of each client segment.
Develop playbooks, standards and best practices to enable markets including Malaysia, Indonesia and Hong Kong to deliver signature programs consistently, while local markets retain ownership of execution....
Oversee production and delivery, including agencies, hospitality, guest experience, logistics and appropriate safeguarding requirements.
Establish common experience and delivery standards while ensuring programs are tailored to the needs of each client segment.
Develop playbooks, standards and best practices to enable markets including Malaysia, Indonesia and Hong Kong to deliver signature programs consistently, while local markets retain ownership of execution....
Resume Screening: review applications and assess candidate profiles against role requirements to support the shortlisting process
Interview Coordination & Assessment: support interview scheduling and participate in candidate assessment activities using established recruitment tools and methodologies
Candidate Experience Management: serve as a point of contact for candidates throughout the recruitment process, ensuring a positive and professional experience...
Resume Screening: review applications and assess candidate profiles against role requirements to support the shortlisting process
Interview Coordination & Assessment: support interview scheduling and participate in candidate assessment activities using established recruitment tools and methodologies
Candidate Experience Management: serve as a point of contact for candidates throughout the recruitment process, ensuring a positive and professional experience...
At OCBC, our greatest pride is seeing our people succeed. The Learning and Transformation team contributes to this goal by pulling together the best minds to inspire a future-ready workforce, while building a culture where our people learn and thrive to reach their potential....
Content Development & Design: create engaging posters, infographics, SharePoint pages, and digital content to support service excellence and customer-centricity initiatives
Research & Insights: conduct research on customer experience trends, service culture practices, and employee engagement initiatives to support programme development
Stakeholder Engagement: collaborate with internal stakeholders to gather content, coordinate communications, and support the execution of service transformation initiatives...