300+ Engineering Support Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 352 jobs results for "engineering support" in Kuala Lumpur
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KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
22 days ago

KL City

  • Ensure adherence to SLA/OLA targets, including response and resolution timelines.
  • Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
  • Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago

KL City

  • Mentorship from experienced operations leaders
  • Opportunity to join our high-potential leadership talent pool
  • Accelerated career growth and promotion opportunities for top performers ...
Posted
22 days ago

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High School diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience. ...
Posted
a month ago

KL City

  • Communicate clearly with customers, provide updates and propose interim workarounds where necessary.
  • Monitor support SLAs and ensure tickets are properly followed up and closed.
  • Document incidents, solutions, FAQs and recurring issues. ...
Posted
23 days ago

KL City

  • Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
  • Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
  • Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
a month ago

KL City

  • Summary
  • You will be responsible for providing professional technical support services to ensure the stable operation of hardware and network systems. You will work closely with customers and other departments to resolve technical issues, provide training and guidance, and ensure high-quality customer service.
  • Responsibility ...
Posted
a month ago

KL City

  • Good knowledge in Big Data Experience - Hadoop ecosystem (HDFS, Hive, HBase, PySpark) & technologies
  • Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience Tools - JIRA, Confluence, MS Project, Excel, Visio
  • Good understanding and experience in software development cycle (SDLC) ...
Posted
22 days ago

KL City

  • Configure and troubleshoot enterprise Wireless infrastructure.
  • Manage and support VMware NSX, DFW, and Firewall environments.
  • Support network security integration with Firewalls and Load Balancers. ...
Posted
22 days ago

KL City

  • Communicative level of English (B1 or higher).
  • Confidence in using devices such as laptops, desktop computers, smartphones, and tablets.
  • Availability to provide services Monday through Friday between 9:00 AM and 6:00 PM. ...
Posted
18 days ago

KL City

  • High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
  • Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).
  • Stakeholder management ...
Posted
22 days ago

KL City

  • You will be responsible for managing the end-to-end software development and support for Compliance Technology domain related applications. This includes overseeing complex technology projects, guiding the teams, and ensuring the delivery of high quality, scalable solutions and production support.
  • You will also be responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Compliance Technology leads to plan and manage transitioned deliverables.
  • Support in solving production issues across Comp Tech applications and reduce the number of PBI to meet the SLA. ...
Posted
a month ago

HANS LASER TECHNOLOGY INDUSTRY GROUP (MALAYSIA) SDN. BHD.

KL City

  • Position yourself for leadership by managing projects from qualification to delivery and by mentoring junior sales engineers as our team grows.
  • Develop practical commercial skills in pricing, negotiation and contract closing while maintaining technical integrity during solution design and commissioning.
  • Job Summary ...
Posted
5 days ago

KL City

  • This is an entry-level role suitable for fresh graduates or early-career candidates who are curious about technology, enjoy solving problems and are willing to learn affiliate tracking and traffic protection.
  • What you’ll do
  • Help new advertisers set up tracking links, postbacks and system connections. ...
Posted
14 days ago

KL City

  • Analyze test results and recommend corrective actions.
  • Travel to customer sites to provide technical support, maintenance, repair, and troubleshooting services.
  • Support equipment installation, setup, and acceptance testing at customer sites. ...
Posted
a month ago

KL City

  • This is an entry-level role suitable for fresh graduates or early-career candidates who are curious about technology, enjoy solving problems and are willing to learn affiliate tracking and traffic protection.
  • What you’ll do
  • Help new advertisers set up tracking links, postbacks and system connections. ...
Posted
22 days ago

KL City

  • Strengthen cross-discipline collaboration by coordinating with controls and electrical engineers to ensure mechanical designs integrate smoothly with PLCs and servo systems.
  • Connect with suppliers and fabricators to refine sourcing, reduce lead times and improve manufacturability, building a network useful for your career growth.
  • Ready to build real machines, not just drawings? Working with us at HANS LASER TECHNOLOGY INDUSTRY GROUP (MALAYSIA) SDN. BHD., you will join a hands-on manufacturing team that designs and delivers laser systems and industrial automation for regional production lines. We value engineers who take CAD models into the workshop and then out to the customer floor. ...
Posted
5 days ago

Kuala Lumpur City Centre

  • Update AMP in accordance with MPD, MRBR, ALS, SB, SIL, CAAM requirements and engineering publications.
  • Administer task cards, control documents, amendments and acknowledgement records.
  • Prepare Maintenance Programme Analysis Report (MPAR) and conduct annual AMP review meetings. ...
Posted
9 months ago
Up to MYR2,500 Per Month
Near Train Station
  • Perform daily, weekly, and monthly cleaning of kitchen equipment.
  • Report breakdowns and follow up on job completion.
  • Perform maintenance of electrical systems (replace light bulbs and sockets, and clean). ...

Be an early applicant!

Posted
a year ago