Responsible as the first contact point and responder for any technical and housekeeping queries, complaints and requests from the tenants, customers, and other stakeholders.
Provide update to immediate superior about the progress of routine works and identified root cause for downtime due to system faults, breakdown, accident, or incident in accurate and timely manner for reporting purposes.
Perform inspection of tenant renovation work and report to the superior if there is any unsafe practices and non-conformance to the specifications given to enforce the standards, rules, and regulations.
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Develops and establishes quality systems and procedures, inspection plans, quality performance trends, statistical plans, control plan, cost estimates and technical quality plans for proposals;
Ensures that project and/or process control documentation is compliant with requirements and/or contract;
Proposes enhancements and improvements to products and processes by applying continuous improvement and key lean manufacturing/production principles and techniques to critical areas of production;
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Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations
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Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
Identify business opportunities and upsell potential, coordinating handovers to external sales teams
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To feedback to other departments on customers’ comments for improvement.
To ensure effective communication with other departments (including Production and Material Control Department) for on time and accurate delivery of finished goods to customer.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Lead and mentor a small team of engineer of the technical department;
Assists with technical presentations to internal and external parties as required;
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments;
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Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions.
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To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
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Provide feedback and submit reports as required by the Business Line Manager on all sales-related activities, market information, competitor actions, and market intelligence.
Develop and maintain strong relationships with key customers and distributors.
When possible, support the promotion of services and products from the Oil-free Air range.
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This role requires working EMEA hours (3:00 pm – 12:00 am), with a shift allowance provided.
The Database Automation Engineer will be responsible for designing, implementing, and maintaining automated solutions using the standard automation tools (Ansible / Service Broker/terraform /CICD, RHEL-AAP,etc) to deploy database’s IT infrastructure (Oracle / MS-SQL / PosgreSQL) and their needed integration services( backup tools, monitoring agents, Active Directory access,CMDB,etc.).
Collaborate with database operations, database infrastructure engineers to automate the provisioning or removal of Database’s IT infrastructure on Linux or Windows systems using automated processes.
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Required to standby on-call for electrical matters or machinery breakdown
Plant Operations & Quality Control: Perform daily operational tasks—including chemical preparation, equipment start-up/shutdown, sampling, and basic troubleshooting—while monitoring processes to ensure product quality specifications are met.
Safety, Compliance & Housekeeping: Adhere strictly to EHS rules, SOPs/WIs, ISO standards (9001 & 14001), and maintain a clean, safe working environment at all times.
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This role requires working EMEA hours (3:00 pm – 12:00 am), with a shift allowance provided.
Database Development: Design and implement robust database structures, including tables, views,, indexes, packages, stored procedures and functions, using SQL and NoSQL technologies for (Oracle / MS-SQL / PostgreSQL) and their needed integration services.
Back-end Logic: Write, debug, and optimize complex stored procedures, functions, and triggers
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